Oracle Consulting Technical Manager in Albany, New York
As a recognized authority and leading contributor within their practice, this senior-level consulting position provides consistent high quality and innovative solution leadership to a project team. Leads the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget.
Analyzes business needs to help ensure Oracle solution meets the customer s objectives by combining industry best practices, product knowledge, and business acumen. Exercises judgment and business acumen in selecting methods and techniques to deliver functional and technical solutions on non-routine and very complex aspects of applications and technology installations. Provides direction and mentoring to project teams, and effectively influences customer leadership on key decisions. Supports the business development efforts by pursuing new opportunities and extensions. Collaborates with the consulting sales team by providing domain expertise. Resolves complex customer issues by recommending and implementing solutions. Demonstrates expertise in multiple business processes across two or more product families or ability to architect and design technology solutions encompassing multiple products and make decisions based on impact across the stack.
8-10 years of experience relevant to this position including 4 years of consulting experience. Prior team leadership or management experience preferred. Undergraduate degree or equivalent experience preferred. Product or technical expertise relevant to practice focus. Ability to communicate effectively. Ability to build rapport with team members and clients. Strong influencing and negotiation skills. Ability to travel as needed.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
The Oracle Marketing Cloud is actively expanding our Implementation Services team.
As a Solution Architect, you will work with mid-level executives, marketing managers, and IT developers to kickoff and lead our partnership and technical integration with clients utilizing Oracle Responsys, Oracle s Cross-Channel Marketing solution. You will also help clients establish a data model that supports their cross-channel marketing plans. Clients will depend on you to align Oracle s technology with their marketing needs, which you will incorporate into the client s onboarding strategy.
Specific functions include :
Design and document elegant and innovative solutions involving the configuration of the Responsys platform, creation and refinement of complex data models, external integrations and business process automation
Engage customer stakeholders to understand desired business outcomes. Bring together the customers technical capabilities with the Responsys product functionality to drive customer success.
Be responsible for the client s comprehensive solution implemented on the Responsys platform, employing industry and Oracle specific best practices.
Develop deep expertise in relation to Oracle s Responsys Cloud Service
Become an expert in cross-channel marketing implementations, making use of email, mobile messaging, custom apps, and display
Understand the standard workflows and metrics involved in digital marketing programs including how to develop a multi-touch campaign that leverages multiple channels
Scope and implement integrations with a client s data warehouse or CRM system to make that data accessible for marketing campaigns in Oracle Responsys
Design and implement integrations, including server-to-server integrations, with third party platforms
Serve as a technical liaison and consultant for our client s IT developers and engineers
Conduct post-onboarding ad hoc implementation projects, including adding features and reviewing client-created campaigns and forms
Conduct trainings, deliver presentations, and lead meetings with clients and partners
Work with Oracle Implementation Services teams to implement solutions that leverage multiple components of the Oracle Marketing Cloud
To be successful in this role, you will ideally have
BA / BS or equivalent (Graduate degree is a plus)
Team members typically have5-10 years of work experience (though we have no fixed requirements)
Working knowledge of SQL, Data Modeling, HTML, and Internet technologies (e.g. browsers, cookies, etc.)
Understanding of electronic marketing (email, SMS, Push, display)
Excellent written and verbal communication skills
Must be comfortable speaking in public and interacting with mid-level executives, marketers, and IT developers
Self-motivation and the desire to learn new things
Exceptional teamwork and collaboration skills
Title: Consulting Technical Manager
Location: United States
Requisition ID: 18000IZ6