The IMA Group IME Records Specialist in Albany, New York
The IMA Group is looking for a full time IME Records Specialist to work in our busy Albany location. Responsibilities include but are not limited to:
Observe and uphold a standard of absolute confidentiality regarding the personal information of IMA’s clients, and all corporate data which may be disclosed as a necessary part of the employee's work function.
Gathering, organizing and preparing medical records for IME’s
Assisting IME QA with the verification of records and locating specific records
Prepare and schedule fitness for duty exams including requesting records and determining testing types
Fitness for duty QA, no fault QA, QA back up
Knowledge of WCB guidelines and the ability to adapt to changes.
Print and file medicals from both the Workers’ Compensation Board and the IMA internal filing system.
Prioritize and manage date sensitive items.
Retrieve voice mail and respond to all client and recipient questions.
Interface with clients, claimants and examiners.
Answer overflow calls when needed.
Respond to client inquiries via phone and email professionally.
Perform other related duties as assigned.
Work overtime as required.
Required: High school diploma or GED
Preferred: Worker's Compensation Cerification
Required: One year clerical in a medical office/occupational health setting