The IMA Group IME Records Specialist in Albany, New York

The IMA Group is looking for a full time IME Records Specialist to work in our busy Albany location. Responsibilities include but are not limited to:

  • Observe and uphold a standard of absolute confidentiality regarding the personal information of IMA’s clients, and all corporate data which may be disclosed as a necessary part of the employee's work function.

  • Gathering, organizing and preparing medical records for IME’s

  • Assisting IME QA with the verification of records and locating specific records

  • Prepare and schedule fitness for duty exams including requesting records and determining testing types

  • Fitness for duty QA, no fault QA, QA back up

  • Knowledge of WCB guidelines and the ability to adapt to changes.

  • Print and file medicals from both the Workers’ Compensation Board and the IMA internal filing system.

  • Prioritize and manage date sensitive items.

  • Retrieve voice mail and respond to all client and recipient questions.

  • Interface with clients, claimants and examiners.

  • Answer overflow calls when needed.

  • Respond to client inquiries via phone and email professionally.

  • Perform other related duties as assigned.

  • Work overtime as required.

EDUCATION

Required: High school diploma or GED

Preferred: Worker's Compensation Cerification

EXPERIENCE

Required: One year clerical in a medical office/occupational health setting

Preferred: Same