New York State Civil Service Project Assistant, NS, Ref #18555 Equated to SG23 in Albany, New York

Minimum Qualifications

Five or more years of experience in the following:

  • Managing IBM AIX servers.

  • Working with the following clustering technologies: IBM PowerHA, GPFS and Oracle RAC.


  • Setting up and managing VIO servers

  • Using an IBM NIM server and patching servers ? The following degrees, preferably in Computer Science, may substitute for the general experience as indicated:

  • Associate’s degree and four years of experience

  • Associate’s degree including 15 semester credit hours in computer science and three years of experience

  • Bachelor’s degree and three years of experience

  • Bachelor’s degree including 15 semester credit hours in computer science and two years of experience

  • Master’s degree in computer science or related field substitutes for an additional year of experience

  • Doctorate in computer science or related field substitutes for an additional 2 years of experience

Preferred Qualifications:

  • Possess understanding and have considerable experience with pSeries virtualization, PowerVM, and AIX system performance monitoring and troubleshooting.

  • Experience with configuration and advanced troubleshooting techniques with SAN attached storage including both EMC and IBM subsystems.

  • Hands on experience with IBM 880, 880c, 780, 770 and other Power8 and Power7 systems. ## Duties Description The Project Assistant will report to an Information Technology Specialist 4, and support the Division's IBM pSeries platform. The incumbent will respond to incidents and implement proactive measures to minimize service interruptions. The incumbent will be responsible for AIX system support activities and serve as specialist/liaison, to ensure the progress, timeliness and quality of assignments. The position will also be responsible for project management, Information Technology Infrastructure Library (ITIL), security compliance, patch management, data center consolidations/migrations, change management, and effective communication to help make informed decisions with the State Agencies and their customers best interest in mind.

Specific duties include, but are not limited to, the following:

  • Perform DCH AIX tasks including, but not limited to, AIX account administration, software installations and upgrades, performance tuning, troubleshooting, and maintenance.

  • Prepare, collect, update, and distribute documentation, inventory, logs, work plans, and/or system and maintenance reports.

  • Coordinate, respond, and process incident tickets, service requests, and changes control items.

  • Demonstrate customer service skills in communicating with internal and external customers of agencies utilizing consolidated ITS data center hosting.

  • Adhere to ITS and DCH AIX unit rules and regulations including, but not limited to, following information security standards, and completing required employee training courses.

  • Assist with and organize initiatives using proven project management techniques, including, but not limited to, project planning, risk assessment, and team guidance and supervision.

  • Install, configure, and manage systems with IBM AIX v6.1, 7.1, 7.2, VIOS 2.2, and HMC v7/8.

  • Support and manage high-availability systems configured in PowerHA, Oracle RAC, and/or GPFS clusters.

  • Development of scripts to automate routine system admin tasks.

  • Provide daily backup support for Commvault enterprise backup software. ## Additional Comments Selected candidates who are new or returning to NYS service may be required to pay for fingerprinting fees. ## Notes on Applying Please submit a clear, concise cover letter and resume indicating that you are applying for Project Assistant, Ref. #18555

Date Posted: 04/17/18

Applications Due: 04/28/18

Vacancy ID: 51515

Agency: Information Technology Services, Office of

Title: Project Assistant, NS, Ref #18555 Equated to SG23

Occupational Category: I.T. Engineering, Sciences

Salary Grade: NS

Bargaining Unit: PS&T; - Professional, Scientific, and Technical (PEF)

Salary Range: From $0 to $92693 Annually

Employment Type: Full-Time

Appointment Type: Temporary

Jurisdictional Class: Competitive Class

Travel Percentage: 0%

Workweek: Mon-Fri

Hours Per Week: 37.5

From: 9 AM

To: 5 PM

Flextime allowed?: No

Mandatory overtime?: No

Compressed workweek allowed?: No

Telecommuting allowed?: No

County: Albany

City: Albany

State: NY

Zip Code: 12220

Name: Amy Sacco

Telephone: 518-473-0398

Fax: 518-402-4924

Email Address:

Street Address: State Campus, Bldg 5, Ground

Street: NYS Office of IT Services Empire State Plaza, PO Box 2062