Glens Falls Hospital Switchboard Operator in Glens Falls, New York

Responsible for triaging and processing all customer calls, while following specific protocols for each department and physician practice (800 customers). Processing calls includes transferring, connecting, paging, two-way radios, cell texting, faxing, and e-mailing. Responding quickly to over 18 types of codes, more than 4 emergency procedures, and over 10 types of alarm procedures that have multiple alarms associated with each. Manages and processes calls for the physician answering service. Troubleshoots and replaces pagers 24hrs a day. Troubleshoots cell phone issues. Monitors weather radio. Monitors fax machine for alerts, as well as daily clerical duties.

Education/Experience:

  • High School Diploma or GED required.

Job: *Support Services

Title: Switchboard Operator

Location: NY-Glens Falls

Requisition ID: 1800004O